Shopping Terms

“SHOPPING TERMS”

TERMS AND CONDITIONS

Does the calabash pipe i see in the photos  is the pipe i will receive?

Of course,  you will receive exactly that pipe.

How long does it take?

All of the calabash gourd pipes  on our website  will be in stock when your order is placed. We aim to ship  the calabashs gourd pipes  within 2 working days from receipt of your order. We will notify you by e-mail on the day your order is dispatched. It could reach you within up to 12 business days.

How can i pay?

– Bank transfer

– PayPal

How will I know that my order has been received?

When you place your order of  the calabash pipe, an automatic e-mail response will be  sent to you. This will notify you and confirm your order number.

Do you sell estate pipes?

No, all our pipes are new and unsmoked calabash pipes

The Contract

No contract exists between you and CPW  calabash pipes for the sale of any goods until CPW calabash pipe has received and accepted your order.  Once the payment has been received by us , there is a legal contract between us. By way of clarification, an acknowledgement of your order will be sent to you via email when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is confirmed and you receive your acceptance e-mail. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

 

Missing Parcels

If you are concerned that your order has been dispatched from us and, within a reasonable length of time, has not arrived at the postal destination of choice, please do not hesitate to contact us:

 

[email protected]

Phone + 90 555 864 22 35

 

Prices

We will  show the optimum prices for our calabash pipes on www.calabashpipesworld.com but prices are subject to change without notice.

The invoices and refunds are in USD currency.

 

Customs and Duty

Customs and duty charges are Country specific and the responsibility belongs to the buyer.

It is the customer’s responsibility to be aware of and pay for any taxes/duty that is due on their orders.

CPW calabash pipes will not be liable for taxes /duty.

Shipping Cost

Shipping is  13.00 usd

What if my order has been damaged in transit?

Please contact us by email or phone immediately upon receipt of the damaged package. We will then decide on the best action to take to ensure that you receive your replacement goods quickly and safely. This will not affect your statutory rights.

 

What if for other reasons, I am unhappy with the goods received?

If for any reason you are dissatisfied with the product you  received please contact us by e-mail immediately upon receipt of your order, and tell us about the problem.

We operate a flexible and customer-friendly returns policy, but do require that the complaint is received and the goods returned within 12 days from receipt of goods ( pipes have to be unsmoked and with the original packaging).

 Data Protection

CPW Calabash Pipes  take all reasonable precautions to keep the details of your order and payment secure, but unless CPW Calabash Pipes is negligent, we will not be liable for unauthorised access to information supplied by you.

Applicable Law

These terms of sales and the supply of goods will be subject to Turkish law, and the Turkish courts will have jurisdiction in respect of any dispute arising from the contract.